Privacy Policy

Privacy Policy for Shaalan Realty & Management, Corp.

Effective Date: September 5, 2024

Thank you for using the services of Shaalan Realty & Management, Corp. (“we”, “our”, or “the Company”). We are committed to protecting your privacy, and this policy outlines how we collect, use, and secure your data, including through our website and text number services.

1. Information We Collect

  • Mobile Phone Number: While using our services, including website forms, online applications, maintenance requests, showing requests, Tenant Web Access registration, site reservations, or general information request forms, we may collect your phone number for sending and receiving text messages.

  • User-Provided Information: Any additional information you provide, such as name, email, or property details, helps us improve our services and offer better support.

2. How We Use Your Information

We use your data to:

  • Deliver text messages and updates related to our services.

  • Enhance our services and improve user experience.

  • Respond to your inquiries and provide customer support.

  • Occasionally send promotional offers, alerts, notifications about community news, urgent updates, events, and other content relevant to our services.

3. Message Content

Messages may include promotional offers, property updates, community alerts, urgent notifications, event details, and other relevant information. Standard messaging rates may apply. Message frequency may vary based on user interaction.

4. Data Security

We take reasonable steps to safeguard your personal information from unauthorized access and disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

We do not sell or share personal information with third parties unless required by law or necessary to fulfill the service you have requested, such as sharing information with service providers who are bound by confidentiality agreements.

5. Opt-Out

You can opt out of receiving our text messages at any time by replying "STOP" to any message. For further assistance, reply "HELP" to any message.

6. Contact Us

If you have any questions or concerns about your data or this Privacy Policy, please contact us at:

Shaalan Realty & Management, Corp.
1418 N Main St, Ste 201
Santa Ana, CA 92701
Mailing Address: PO Box 357, Santa Ana, CA 92702-0357
Phone: (949) 432-9353
Email: info@ShaalanManagement.com

7. CTIA Compliance

Our text messaging services comply with CTIA guidelines. If you have any concerns regarding compliance, please contact us using the information provided.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our data practices or legal requirements. Any material changes will be posted on our website, and your continued use of the service after such changes constitutes your acceptance of the revised Privacy Policy.